Corona COVID-19 virus
Can we still go on holiday?
There are many questions and much concern about the COVID-19 virus.
Is it safe to go on holiday in the Netherlands?
The answer is yes, it is safe (The Netherlands did not close its borders), but take the recommended advice into account (Dutch FCO): www.rivm.nl/en/novel-coronavirus-covid-19/questions-and-answers
We are also very attentive at Koningshof and we follow the advice very strictly, including:
• Extra hygiene and disinfection measures
• Clear instructions for employees do not include physical contact or hands
• No activities with large groups of guests in small spaces
Which facilities are opened at Koningshof?
We follow the advice and guidelines from the Dutch government and health organisations.
-Supermarkets may remain open. Our ParkShop is open from April 3th.
-Our restaurant, bar and snack are open from April 6th. If the measures for closure from the government are extended, we will follow them.
-Our pool must remain closed until further notice. We received this information on 20/03/20 from the Regional Environment Service.
-Unfortunately, there is no animation program during Easter weekend. We regret this very much, but want to be able to guarantee the health of you, your children and our employees.
Can I cancel free of charge?
The answer is no, the applicable cancellation conditions apply, see also our price list: www.koningshofholland.com/en/rates
If you use the cancellation fund (costs 5% of the accommodation cost), you can cancel free of charge. With bookings already made, it is not possible to add the cancellation fund afterwards.
Can I change/ modify my reservation?
Yes you can rebook with us due to virus outbreak under the following conditions:
• Applies to bookings made until March 31, 2020
• Applies to bookings with an arrival until 1 June 2020
• Any differences in the nightly rate will be charged
• The new arrival date should be in 2020
As it stands, there is no immediate reason to cancel your stay at Koningshof based on the advice of the Dutch government and Dutch healthcare institutions.
We will keep you informed if circumstances change.